Frequently Asked Questions

 

What does it mean to have an individual lease?

Individual leasing means that each person is only responsible for their portion of the unit lease or bed space. If your roommate ends up not coming back for the spring semester, you’re not responsible for their payment.

What is included in the rent?

The Outpost rent includes: Water, sewer, trash, cable with HBO, WIFI access, access to all of The Outpost amenities, and a wonderful staff that is here to help you!

Do you have a roommate matching system?

Yes, if you don’t have anybody in mind that you would like to live with let us match you up with somebody! There is a Roommate Matching Sheet that you can fill out to let us know more about what you’re looking for in a roommate. Then, we will spend weeks in the summer figuring out the best match for you based on that information.

When is my rent due?

Rent is broken into twelve month installments. The first installment is due on or before August 1, with the following eleven installments due on the first of every consecutive month.

How do I pay my rent?

There are several ways that you can pay your rent. You can:

• Pay with a personal check, money order, or cashier’s check.
• Pay with a credit card or checking account online through Rent Payment.

Do you allow pets?

Yes, we are very pet friendly! We know having a pet is a great advantage for our residents! However, we do have a few restrictions. If you would like to discuss this further, please give us a call or come by the clubhouse.

Is there insurance coverage in the event of a fire, theft or natural causes? Does my lease provide coverage for my belongings?

The Outpost insurance will not cover your personal belongings. We suggest getting renter’s insurance for this reason. It is generally inexpensive and will cover your personal belongings if something were to happen.

What if I need to break my lease or don't return for the spring semester?

The Outpost lease is binding and cannot be broken. If you cannot live at The Outpost after signing your lease, you will need to sublease. Please call the leasing office for information on subleasing.

What if I need Maintenance in my bedroom or apartment?

If you need maintenance, simply go to our website and fill out a maintenance request. You can also call or stop by the front desk. If it is an emergency, please notify the front desk immediately.

What furniture is provided?

The Outpost apartments are fully furnished with a full-size bed, chest of drawers, a large desk, and a desk chair for each resident in their bedroom. In the living room area, there is a sofa, oversized chair, coffee table, end table, entertainment center, and dining table and chairs.

How do I receive mail and packages?

Your mail will be delivered to your apartment’s mailbox. If you have a package that doesn’t fit in the mailbox, you will get a phone call from The Outpost staff informing you that your package is at the front desk. You will need a photo ID to pick it up.

How close are you to campus?

We are less than a mile from Baylor University’s campus. There is a free Baylor shuttle that picks you up right outside the front door and takes you straight to campus throughout the day. It takes only minutes to get to your class! We also have bike racks at The Outpost if you choose to bring your bike.

The Outpost is less than fifteen minutes from McLennan Community College; less than ten minutes from Texas State Technical College; and approximately four miles from ITT Technical Institute. Each is a quick and easy drive!

What type of parking is available at your community?

We offer unreserved parking that is directly outside your apartment. There are more than enough parking spots for our residents, so you won’t have to worry about having to walk far to get to your car.

What do I need to bring to my new apartment?

We suggest that you bring:

• Bedding for a regular full-sized bed.
• Toiletries.
• Everything you’ll need for your classes.
• An alarm clock.
• Decorations to make your new room feel like home!

What safety precautions do you provide?

While we can never guarantee anyone’s safety, we do make every effort to provide a safe community for our residents. The Outpost offers individual alarm systems in every apartment, a separate key for each bedroom and an on-site courtesy officer that patrols the complex.